agent login
e-Ticketing & e-Payment related issues
080 67309290
ts_support@bitlasoft.com
Terms and Conditions

 

  • Subject  To Hyderabad Judicial Only

 

 

  • Boarding of Passengers:
    Passengers shall report at the boarding point at least 15 minutes prior to the scheduled departure. Passengers who do not report on time will be termed as NO-SHOW passenger and will be denied boarding and not entitled for any refund of the ticket amount.Meghana Travels reserves the right to deny boarding to passengers who are under the influence of alcohol or owing to any misconduct of behavior/critically ill/stretcher borne which may not be deemed safe for travel by Meghana Travels.
  • Photo Identification:
    Passenger shall present valid e-Ticket along with a valid photo identity card of at least one of the passengers of the group issued by one the government authority other wise they will be denied boarding and not entitled for refund.
  • Baggage:
    Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.Maximum baggage allowed per passenger is 15 Kgs, Excess baggage will be charged as per Meghana Travels rules. Meghana Travels shall not take responsibility in the event of loss or damage to the passenger luggage. Meghana Travels reserves the right to disallow any excess baggage carried by the passengers.
  • For the Online Transactions using CC Avenue / EBS payment gateway, charges will be billed to your Card / Bank Statement as Bitla Software or CCAvenue or EBS.
  • Cancellation / Refunds:
    For ticket cancelled before 03 hours prior to the schedule time of departure 10% shall be deducted on the fare, 01 hours prior to departure 50% shall be deducted on the fare, No cancellation can be done Between 01-0 hours the schedule time of departure  . No refund will be given to NO-SHOW passenger who do not report at the boarding point on time.Note: Only bonafide passengers holding valid Meghana Travels tickets booked at Meghana Travels counters are allowed to cancel tickets and collect refund at counter. It is mandatory to show original photo identity card at the time of cancellation.Cancellation of tickets purchased through Web should be done through Web only.

 

Delay of Service:
Meghana Travels may delay a bus without any prior notice in case of circumstances beyond its control. In such circumstances Meghana Travels delays a bus more than 2 hours. Meghana Travels may reschedule the journey on the next Meghana Travels service in the same sector subject to availability without any extra charge based on the passenger's conveyance or enable the full refund of the ticket as paid by the passengers. The passenger will have to cancel or reschedule the ticket before the departure of the delayed service else the ticket will become a NO-SHOW and will not be entitled to any refund or reschedule. Meghana Travels is not responsible for the delays caused enroute due to unavoidable circumstances like traffic jams etc.

 

  • Cancellation of service:
    Meghana Travels may cancel a service without any prior notice in case of circumstances beyond its control. In such circumstances Meghana Travels shall either reschedule the journey for travel on the next Meghana Travels service in the same sector, Subject to availability without any extra charge based on the passenger's conveyance or enable a full refund of the ticket as paid by the passenger and shall be under no further liability to the passenger. The passenger will be required to collect the refund from the point of purchase.
  •  
  • Breakdowns:
    In case of any breakdowns enroute Meghana Travels will refund the amount on a prorata basis at the Meghana Travels booking counters situated at the origin or destination of the journey. Meghana Travels will not make any alternate arrangements of travel for breakdowns enroute. Meghana Travels is not responsible for any breakdowns of audio, video and air conditioning equipment enroute or in the middle of the journey.
  • Baggage:
    Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.Maximum baggage allowed per passenger is 15 Kgs, Excess baggage will be charged as per the Meghana Travels rules. Meghana Travels shall not take responsibility in the event of loss or damage to the passenger luggage. Meghana Travels reserves the right to disallow any excess baggage carried by the passengers.
  • Pets:
    Meghana Travels does not allow any pets on board its service.

 

Bus cancellation Policies:
  • Less than 1 hours from the station departure time: 100 %
  • Between 1 Hrs to 2 Hrs from the station departure time: 50 %
  • Between 3 Hrs to 24 Hrs from the station departure time: 10 %